Reference

Terms Conditions That Govern Your hh99 Account

Before you use your hh99 account — placing bets, moving funds through JazzCash, Easypaisa, or Raast, or accessing any part of the platform — these terms apply.

Account Eligibility AppliesLocal Law Governs AccessJazzCash · Easypaisa · Raast CoveredPakistan-Focused TermsContact Us to Query Anything

Explore the Lobby Read FAQ

What These Terms Cover and How They Apply

hh99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

These terms form the agreement between you and hh99 when you open an account and use the platform. By completing registration, you confirm that you have read them and agree to be bound by them. They cover account creation, wallet activity — including deposits and withdrawals

1
via JazzCash, Easypaisa, and Raast — game access, communications from us, and the steps we take if an account breaches these conditions. We may update these terms when our services change or when regulatory requirements shift. When that happens, we will notify you through your registered
2
contact. Continued use of your account after notification counts as acceptance. If any section of these terms conflicts with local law in your region, the local legal requirement takes precedence to the extent required. Access to the platform and all services described here is subject to
3
local law and available only in eligible regions. These terms do not override any mandatory consumer protections that apply to you under Pakistan law. Queries about specific clauses can be directed to our support team at any time — details are in the section below.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

ACCOUNT CARE STANDARDS

How hh99 Handles Your Data and Account Security

We hold account data only for as long as your account is active and for the period required under applicable financial and legal obligations. Wallet transaction records — including JazzCash, Easypaisa, and Raast activity — are retained in line with those requirements and are accessible to you on request through the account history screen. If you want to know what data we hold, request a correction, or ask us to delete information where the law allows it, contact our support team and we will handle it within the timeframe set by applicable regulations.

Data Retention

We keep your account and transaction records for the period required by applicable law. You can request a summary of what we hold through our support team at any time.

Account Security

Accounts are protected with OTP verification at login and on wallet actions. If you notice unusual activity, contact support immediately — we can lock the account while we investigate.

Cookie and Tracking Policy

We use session cookies to keep you logged in and analytics cookies to understand how the platform performs. You can manage cookie preferences through your browser settings at any time.

Your Rights and How to Use Them

You have the right to access, correct, or request deletion of your personal data where local law allows. Submit a request through live chat or email and our team will confirm next steps.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If a clause is unclear, if you believe your account has been treated incorrectly under these terms, or if you want to request a change to your personal data as described here, our support team handles all of those queries. Reach out through live chat inside your account, by email, or through the in-app help widget — each route connects to the same team. We aim to acknowledge terms-related queries within one business day and respond with a resolution or escalation path shortly after.

Team online

Live Chat

Open the chat widget inside your account dashboard. This is the fastest route for terms clarifications or account-level queries during support hours.

Email Support

Send your query to our support address listed in the contact section of your account settings. Include your registered username for faster handling.

In-App Help

Tap the help icon on the mobile layout to access the support menu. From there you can submit a terms query or request a callback from the team.

Common Questions About These Terms

These are the questions we hear most often about how our terms work, what they cover, and what your rights are under them. If your question is not here, reach out through live chat and we will get you a direct answer.

These terms apply to anyone who opens and uses an hh99 account. They cover all activity on the platform, including deposits via JazzCash, Easypaisa, and Raast, and are subject to local law in your region.

We can update terms when services or regulations change, but we will notify you through your registered contact before any change takes effect. Continued account use after notification means you accept the updated terms.

If you do not accept updated terms, you should stop using your account and contact support. We can walk you through the account closure process and the steps for withdrawing any remaining wallet balance.

Submit a data access request through live chat or by emailing our support team. Include your registered username and we will confirm what data we hold and how to get a copy within the applicable legal timeframe.

Where any clause conflicts with applicable local law, the local legal requirement takes precedence. The rest of the terms remain in force. Access to the platform is only available where local law permits.

We retain account and wallet data — including JazzCash, Easypaisa, and Raast transaction records — for the period required under applicable financial and legal obligations, not longer. You can request a summary at any time.

Reference